News

INFORMATION On COVID-19 (CORONAVIRUS)

2nd April 2020

Trussell Tust are being asked lots of questions about the possible impact of  coronavirus on people needing food banks, and the support food banks will be able to provide.

This page provides up-to-date information on how the outbreak is affecting Truro Foodbank.

To our customers

We aim to keep Truro Foodbank open for as long as possible. Should we need to make any changes we will update the web-site and post on Facebook and Twitter. If you have any queries please contact us on 07721 711669 from 09:00 to 17:00 or email us at [email protected]

Due to the impact of the COVID 19 virus some referral agencies are no longer able to see customers face to face.  Please do not be worried about this if you are in food crisis and unsure how to get a Foodbank voucher.  Many agencies are able to create vouchers electronically now, so customers do not need to make unnecessary journeys in search of a paper voucher.

If you phone or email the agency that is most relevant to support you they can create this voucher or they can just email us to say they are supporting you. If they are able to create the voucher they can give you the actual voucher number.  If you would like to contact the CAB you can text ADVICE to 78866 and an advisor will call you back.

Once the voucher situation is confirmed please also consider how to collect your food.  If you can attend All Saints Church in Highertown, Truro then please do so during our opening hours.  If you cannot come in and do not have a friend, neighbour or relative who can come in to collect the food for you please contact Volunteer Cornwall on 01872 265305 to see if they can bring it to you.

To minimise contact to protect both our customers and our volunteers we are having to modify the way we are operating.  Regrettably, we’re unable to offer the hot drinks and biscuits and the usual chats but please do let people know that they will still be made welcome. We are making every effort to keep open, but also to keep everyone safe.

All Truro Foodbank sessions will now be centralised at All Saints Church, Highertown, Truro. TR1 3LD. Customers still need to be supported by a referral agency. You are asked to use the Church door to come in and collect food parcels. We can take these to a car if help is needed.

Current opening times:
Monday 15:00 – 17:00
Tuesday 10:00 – 12:00
Thursday 10:00 – 12:30

Please don’t come if you’re feeling unwell. If you’re self-isolating please make arrangements with whoever is supporting you or your referral agency to collect your food parcel.

To our supporters

As the coronavirus pandemic unfolds in the UK, our main priority is ensuring the safety of everyone who comes to our food bank – whether it’s someone volunteering their time, someone receiving a food parcel or someone making a donation.

Things are changing quickly, so we’ll keep this page updated regularly with information about what’s happening at Truro Foodbank and how people can access support and help us be there for people in crisis.

We’re still supporting people with emergency food at Truro Foodbank and will do so for as long as is possible. In the meantime, we need you, our local community, to continue helping us. Whilst we haven’t run out of all food, we are preparing for a drop in donations as more people may need to socially distance or isolate.

Your support is vital at this time, so if you’re considering donating, we’re running short of:

  • Tinned potatoes/instant mash
  • Pasta sauce
  • Tinned spaghetti
  • Coffee
  • Long-life milk
  • Long-life fruit juice

All donations of tinned or dried or long-life food items are always gratefully received.

There are food donation points at Tesco, Sainsbury’s, Waitrose and the Co-op in Truro.

Alternatively food can be delivered to All Saints Church, Highertown, on Monday, Tuesday and Thursday mornings from 09:00 to 12:00. However, please don’t come just to donate food, make sure you are synchronising your delivery with an essential trip to the supermarket or other essential activity. It is important you aren’t making additional journeys. (Stay at home, Protect the NHS, save lives).

Financial donations are welcomed and may be an easier way for you to support us at this time. To make a financial donation online:

Please follow this link.

 

We want to thank you for your continued support, particularly in these uncertain times. Your generosity has been very important to our foodbank and we are hugely grateful for your commitment to the foodbank and its mission.

Follow our Facebook and twitter accounts at @TruroFoodbank to keep up to date with us!

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