Get Help
Foodbank vouchers
Our foodbank works using a voucher referral system. Find out more about how we work.
We know that anyone can find themselves at crisis point for a number of different reasons.
To provide the most appropriate help for you we work with local partners. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher number. These partners can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.
Our foodbank works with a number of different referral agencies. Most of these organisations can be contacted by phone, email or text. Here is the current list:
BACKGROUND | REFERRER | CONTACT |
Current ill health or long-term sick | Social prescriber |
Local GP practice (Three Spires, Lander, Perranporth, Chacewater etc)
|
Children in education | Most primary schools (and some secondary) | The school’s Pastoral support worker |
Housing | Housing Associations | Your local housing support worker |
Domestic abuse/violence | Specialist advice |
Firstlight 0300 777 4777 saferfutures@firstlight.org.uk
True Butterflies 07927465978 info@truebutterflies.org |
Social circumstances |
Homelessness
|
St Petrocs 01872 264153 |
Benefits or legal questions | Citizens Advice |
Help through hardship Freephone (Mon – Fri, 9am to 5pm – closed on public holidays) 0808 208 2138 |
Social circumstances |
Mental health
|
Community mental health teams
Man Down
A Band of Brothers
|
Specialist charities |
|
CHAOS (pop up food larders)
NochildgoeshungryProbus
|
Drugs or alcohol | Wearewithyou | https://www.wearewithyou.org.uk/ |
Debt |
Christians Against Poverty (CAP) 01274 761999 |
|
Children’s services |
Early Help Hub
Truro Children’s Clothing Bank
Together for Families
|
|
Employment | Reed in partnership | |
Any of the above | Local Member of Parliament |
Jayne Kirkham MP Perran Moon MP |
Churches | Local Minister or Pastor/leader |
When you contact a referral agency they will take some basic details from you to complete the voucher. This will help them to identify the cause of your crisis and offer practical guidance. If you have any dietary requirements, do make sure you mention this when asking for a voucher.
If you need help to get a voucher, or don’t know who to go to, please contact us.
Once the voucher is confirmed you can collect your food from Unit 15b, Threemilestone Industrial Estate, Truro, TR9 4LD on Mondays from 3 to 5pm and Wednesdays and Fridays from 10am to 12pm. If you cannot come please ask a friend, neighbour or relative to come in to collect the food for you. If you still have a problem, please contact us.
If you are a referral agency and would like to become a registered voucher holder for our foodbank, please contact us to find out more.